About Us

Mission Statement

Repairing our customers’ properties with innovation and clear communication, leaving a positive impact on our clients, the environment, and the future.

Core Values

Service . Sustainability . Future

1. Repairs

Home repairs ensure safety, functionality, and longevity by addressing structural, electrical, and plumbing issues efficiently.

2. Service

Delivering exceptional customer service by understanding expectations, addressing challenges transparently, and exceeding expectations with professionalism.

3. Sustainability

Operating responsibly to minimize environmental impact, targeting net zero emissions by 2030.

Service Excellence

We aim to redefine customer experiences with these core principles:

Customer Focus: Understand and prioritize customer needs, offering tailored, effective solutions.
Transparency: Communicate openly about challenges, progress, and outcomes.
Professionalism: Maintain a consistently high standard of integrity, respect, and expertise.
Responsiveness: Act quickly and efficiently to meet customer expectations and resolve issues.
Satisfaction Tracking: Regularly measure and improve customer satisfaction to ensure lasting relationships.
Continuous Learning: Stay updated with industry trends and technologies to provide innovative services.
Sustainable Practices: Integrate eco-friendly methods into every aspect of customer interaction and service delivery.

Sustainability Commitments

7 ReGen is committed to driving sustainable practices across all operations, supporting the UK Government’s net zero targets. Our sustainability goals focus on:

Compliance: Adhering to evolving environmental regulations.
Cost Efficiency: Reducing energy consumption and waste to improve our bottom line.
Consumer Alignment: Attracting environmentally conscious customers through aligned values.

Key Areas of Focus:

Waste Reduction: Implementing the hierarchy of consumption:
- Prevention: Avoid waste generation at the source.
- Reuse: Repurpose usable materials to avoid disposal.
- Recycle: Optimize recycling efforts to reduce landfill use.
- Recovery: Explore opportunities to transform waste into new resources.
- Disposal: Employ responsible methods for unavoidable waste.
Green vehicles: Transitioning to hybrid and electric vehicles with a zero-emission fleet by 2030.
Energy Efficiency: Implementing measures to lower energy consumption, such as using LED lighting and eliminating standby appliance usage.

Carbon Footprint Reduction: Surpassing the government’s 50% emission reduction target by 2030.

Vision for the Future

Innovation. Responsibility. Adaptability.

Ways of Working: Challenge traditional methods to deliver cost-effective, creative solutions.
Environmental Leadership: Showcase progress in reducing carbon emissions by sharing results transparently.
Technological Integration: Adopt cutting-edge technologies to lead the industry.
Product Innovation: Embrace and promote environmentally beneficial products.
Customer-Centric Flexibility: Build robust client partnerships by adapting to their evolving needs and driving mutual growth.